Reference

Legal terms before you join

Q: How can I ask for my account details to be corrected?

Send the request through the message centre or legal@sandibet.asia with your account ID and the field you want corrected. We may request proof before changing names, contact details or payment-linked data.

Q: Who should I contact for a formal legal request?

Write to legal@sandibet.asia and include your account ID, registered mobile number, location and the exact request. We will verify account ownership before sharing records or making legal changes.

Our legal page puts account terms, privacy handling, cookie use, wallet records and contact routes in one place before you open your account.

India legal termsPrivacy and cookiesAccount access rulesLocal law applies

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How our legal terms apply

sandibet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms explain how sandibet treats account access, identity checks, wallet records, privacy requests and legal contact from India. You are responsible for checking whether access is allowed in your location before you create or use an account, because eligibility depends on local law and is

1
available where local law permits. We may ask for documents when legal, security or payment checks require them, including when a UPI, Paytm or PhonePe record does not match your account details. We keep transaction and login records to meet legal duties, resolve account queries and
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protect the service from misuse. If a law, court order or valid authority request applies, we may preserve, share or restrict account data as required.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT

Three ways to reach our legal desk

Legal questions need a clear trail, so we route them through channels that keep your request attached to your account. Use the path that matches your issue and include your registered mobile number, transaction reference where relevant and a short description of what you want changed, checked or explained.

Team online

Account message centre

Send privacy, cookie, account-access or record-correction requests from the message centre after login. This helps us link the request to your account without asking you to repeat details already on file.

Legal email route

For formal legal correspondence, write to [email protected] with your account ID, location and the exact request. We may ask for identity proof before changing data or sharing account records.

Payment record help

If your legal query involves UPI, Paytm or PhonePe records, include the UTR, wallet receipt or bank reference. We compare that record with our ledger before replying with the next step.

DATA PRACTICE

Six controls behind our legal handling

We treat legal handling as an operating duty, not a footer link. Account data, cookies, payment logs and support messages are handled through defined checks so your requests can be traced, answered…

Identity checks

When account ownership, age eligibility or payment mismatch needs proof, we ask for documents through a controlled channel. We use them only for the stated check and keep the request tied to your account record.

Cookie controls

Cookies help us remember session status, security checks and language preferences. You can manage browser cookie settings, but blocking required cookies may affect login, wallet display or account verification steps.

Payment ledger

UPI, Paytm and PhonePe transactions are matched against reference IDs, timestamps and account names where available. These records help us answer disputes, reconcile balances and respond to lawful requests.

Security access

We record login attempts, device signals and password changes to protect account access. If unusual activity appears, we may pause sensitive actions until you confirm ownership through the requested verification path.

Retention periods

We keep account and transaction records for as long as legal, tax, dispute or security duties require. After that period, data is deleted, anonymised or separated from active account tools where allowed.

Change requests

You can ask us to correct account details, update contact data or explain a record we hold. We may decline changes that conflict with law, payment records or security checks.

Answers about rights, data and access

These answers cover the legal topics we are asked about most often: eligibility, account data, payment records, cookies, correction requests and contact routes. They do not replace the full terms, but they explain how we handle common requests from India in plain language.

Access depends on local law and is available where local law permits. You must check the rules that apply to your location before using the account, and we may restrict access where required.

We keep the account details you provide, login records, security checks, payment references and support messages. These records help us manage legal duties, answer requests and resolve account or wallet disputes.

Send the request through the message centre or [email protected] with your account ID and the field you want corrected. We may request proof before changing names, contact details or payment-linked data.

We may request documents when account ownership, age eligibility, payment matching or legal compliance needs confirmation. The request will state what is needed, why it is needed and how to submit it securely.

We store reference IDs, timestamps, amounts and wallet or bank markers linked to your account. These records are used for reconciliation, dispute checks, legal requests and account security where applicable.

You can ask us to delete or restrict data through the legal contact route. Some records may need to be retained for legal, tax, dispute or security reasons before deletion is allowed.

Write to [email protected] and include your account ID, registered mobile number, location and the exact request. We will verify account ownership before sharing records or making legal changes.

Legal terms before you join

Three ways to reach our legal desk

Account message centre

Legal email route

Payment record help

Six controls behind our legal handling

Identity checks

Cookie controls

Payment ledger

Security access

Retention periods

Change requests

Answers about rights, data and access

01 Can I access my account from anywhere in India?

02 What data do you keep after I create an account?

03 How can I ask for my account details to be corrected?

04 Why might you ask for identity documents?

05 How are UPI, Paytm and PhonePe records handled?

06 Can I ask you to delete my account data?

07 Who should I contact for a formal legal request?

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